What Does Quality Look Like
As an independent, pediatric subspecialty physician alliance, Georgia Pediatric Subspecialists is committed to providing the highest quality of care to infants, children and adolescents throughout the Atlanta MSA and beyond. Through individual practice standards and collaborative practice initiatives, we are working to improve the patient/family experience and ensure the best possible outcomes for you and your child.
Our Quality Management Program is comprised of six key tenets based the on the Institute of Medicine’s Six Dimensions of Care. We utilize these dimensions to not only define our quality improvement efforts but also to structure and define our quality improvement efforts.
The Six Dimensions of Care
Avoiding injuries to patients from the care that is intended to help them
Providing the appropriate level of services based on scientific knowledge
Providing care that is respectful of and responsive to individual patients and to their individual needs
Reducing wait times of providers and at times, even harmful delays in treatment for patients
Avoiding waste, including waste of equipment, supplies, ideas, and energy
Providing care that does not vary in quality because of a patient/family personal characteristics, disease type, resources or geographic location
The PDSA Cycles
When opportunities for improvement are discovered, GPS utilizes the PDSA cycle for improvement. This concept based on W. Edwards Deming’s PDSA Cycle for Learning and Improvement includes the following:
- Plan: Plan the test or observation, including a plan for collecting data
- Do: Try out the test on a small scale
- Study: Set aside time to analyze the data and study the results
- Act: Refine the change, based on what was learned from the test