When opportunities for improvement are discovered, GPS utilizes the PDSA cycle for improvement. This concept based on W. Edwards Deming’s PDSA Cycle for Learning and Improvement includes the following:
- Plan: Plan the test or observation, including a plan for collecting data
- Do: Try out the test on a small scale
- Study: Set aside time to analyze the data and study the results
- Act: Refine the change, based on what was learned from the test
By using rolling PDSA cycles, we are able to develop new programs that are tested to demonstrate true change.